Delete your account
Puzzle Deck, made by 2 Buns LLC. Last updated 8 September 2026.
You do not need an account to play Puzzle Deck, so most people reading this will not have one. If you signed in to carry a subscription between devices, here is how to remove that account and everything attached to it.
In the app, which is quickest
Open Puzzle Deck, tap Settings at the bottom of the home screen, and under Your data choose Delete my account. It takes effect immediately.
Or ask us
Write to privacy@puzzledeckapp.com from the email address you signed in with, and say you want your account deleted. We will confirm within thirty days, usually much sooner. We ask you to write from that address because it is the only way we can tell it is your account you are asking about.
What is deleted
Your account record and everything stored against it: your email address, your subscription record, and the streak and daily results that were synced so they could follow you between devices. This is removed and not recoverable.
What is not
Deleting your account does not cancel a subscription bought through Apple or Google. Only the App Store or the Play Store can cancel those, so cancel there first — otherwise it keeps renewing after the account is gone.
The puzzles you have played on this device stay on this device. They are yours, they were never ours to delete, and uninstalling removes them.
Anonymous usage statistics, if you agreed to share them, are not linked to your email address or your account and cannot be traced back to it, so they are not removed by deleting your account. They are kept for twelve months and then deleted. Error reports are kept for ninety days and carry nothing that identifies anyone.
Records we have to keep, such as a receipt for a payment, are kept for as long as tax and accounting law requires and are not used for anything else.
Contact
2 Buns LLC — privacy@puzzledeckapp.com